Refund policy

Every Future AstroSwag item is made to order by a print-on-demand partner. Because nothing is pre-made, we cannot accept returns or exchanges for buyer's remorse, ordering the wrong size, or changing your mind after you buy. Please check the size guide before you order.

We will replace or refund anything that arrives damaged, misprinted or defective.

How to start a claim

Email ryan@futureastronautco.com within 30 days of the delivery date.
Include your order number and clear photos showing the problem.
Once approved, we will send a replacement or refund that item. You do not need to ship the faulty item back to us.

Lost or undelivered packages

If tracking shows delivered but you do not have the package, or tracking stops updating, email us within 30 days of the last tracking update and we will work it out with the carrier.

Wrong address

We cannot reroute an order once production has started. If an order comes back to us because the address was wrong or incomplete, we can reship it at your cost.

Cancellations

Email us as soon as possible after ordering. If production has not started we can cancel and refund in full. Once an item is in production it cannot be cancelled.